Questions clients ask
The short, honest answers to what teams ask before they work with us. Anything else, just ask.
The full Claude service catalogue: strategy and advisory, agentic platform and product builds, rollout and migration, plus managed operations and training. On top of that we ship complete solutions, like Prism Events for indoor event navigation and a virtual try-on module for retail.
A first scoped automation typically ships in weeks. We start with an audit, pick the highest-ROI workflow, prove it in production, and expand from there.
Yes. We integrate with the stack you already run: CRMs, ERPs, help desks, event platforms, and custom systems, so your team keeps familiar workflows while AI does the heavy lifting.
A Virtual Positioning System locates a phone indoors, where GPS is unreliable, by combining venue radio beacons, sensor fusion, and a calibrated map of the space. Attendees see their live position on the floor plan and get turn-by-turn directions to any booth, session, or facility. It is the core of Prism Events, our event-space service solution.
You choose. We ship native iOS and Android apps, a white-label module inside your existing event app, or an install-free web experience attendees open by scanning a QR code at the entrance.
We deliver worldwide, remote-first, with active work across India (Bengaluru, Mumbai, Hyderabad), the Middle East and GCC (Dubai, Riyadh, Doha), Australia (Sydney), and fast-moving markets in Africa (Kigali, Nairobi, Lagos, Johannesburg, Cairo), Southeast Asia (Singapore, Manila), and Latin America (São Paulo). On-site when a launch, rollout, or event calls for it.
Project-based for defined builds, retainer for ongoing automation programs, and per-event pricing for Prism Events deployments. Every engagement starts with a free strategy session and a scoped quote.
You work with the four partners who run the studio: Dharam Vir Singh on direction, Arun Kumar on delivery, Rohan on operations and design, and Varad Joshi on engineering. The person who scopes your project is the person who ships it. There is no account-management layer and no quiet hand-off to a bench team once the contract is signed.
We build inside your cloud, behind your SSO, with an audit trail on every action the system takes. Your data stays in your environment rather than being funnelled through ours, and production builds ship with prompt-injection defence, content controls, and evals as standard — because anything customer-facing has to survive the open internet on a bad day, not just a scripted demo on a good one.
We're an Anthropic Claude partner and we build on Claude on purpose: it follows complex instructions you can audit, reasons over long and messy context, and tells you when it isn't sure instead of inventing an answer — the traits that matter when an agent touches real systems. We architect the workload so the model sits behind a clean boundary, so you keep a governed platform your own engineers own and extend, not a black box only we can open.
Your choice. We can carry the pager under a managed-operations SLA, with monitoring, evals, and consumption tuning so the Claude bill stays sane — or we hand you the keys with runbooks so your team runs it. Either way someone owns it after go-live; a launch is the start of the work, not the end of it.
Yes, and we will. Every engagement opens with an honest assessment of the workflow, not a pitch. If Claude isn't the right tool for a given problem — or if a simpler automation would do — we'll say so on the first call. We'd rather scope the one thing that genuinely pays for itself than sell you a programme that stalls after the reorg.
Shipped. Prism Events ran live at the Unisys Innovation Program at RGA Tech Park in Bengaluru, and our retail virtual try-on is live in production. As the AI arm of the Prism family we sit behind 589+ delivered projects for teams from Google and Unisys to PhonePe and Air India. We show what's running, not what's rendering in a deck.