Ongoing & Managed Services

Cowork & Claude Code Support

Tier-1/2 support and enablement for Cowork and Claude Code, from an Anthropic Claude partner: a named channel with response-time commitments, patterns for your stack, and clinics that unstick builders.

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Laptop showing code on a dark desk beside a window, the screen's glow set against a moody overcast sky at first light
What's included

What you get

Named support channel

A dedicated Slack or Teams channel with agreed response times, staffed by engineers who build with Claude Code daily — not a ticket queue.

Patterns for your stack

Working examples in your languages and repos — agent setups, CLAUDE.md files, MCP configs — updated as your stack and the models change.

Clinics, not webinars

Regular sessions built around what your builders actually hit, turning the questions everyone asks into things nobody asks twice.

How it runs

Three moves, no mystery

Baseline

A short audit of who uses what, where your builders are strong, and where they stall.

Support

Tier-1/2 questions answered in the channel; escalations owned to resolution, not bounced back to you.

Compound

Clinic themes and new patterns come straight from the ticket log — support that shrinks its own queue.

Is this you?

A good fit if

Ongoing & Managed Services

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Let's scope cowork & Claude Code Support for your team.

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