Ongoing & Managed Services
Your Claude workloads run as a managed service: monitoring, incident response, and quality evals under SLAs we sign. We own production; your engineers get back to building.
Scope this with us24/7-grade monitoring, alerting, and incident response: commitments written into the contract, not onto a slide.
A standing eval suite catches output drift and regressions before your users do — failures become tickets, not complaints.
One report a month: usage, spend, incidents, and the improvements shipped. Honest enough to forward to your CFO.
We operate the workload where it already lives — inside your cloud account, behind your SSO and network controls. We hold the pager and the runbooks; you keep the perimeter, the data, and the keys.
Runbooks written, dashboards stood up, alert thresholds agreed with your team before we take the pager.
We carry the pager; you get the report.
Every incident becomes a hardening item, tracked to done in the next monthly review.
Monitoring, alerting, incident response, and a standing eval suite that catches output drift before your users do — under SLAs we sign, with one honest report a month.
We do. Your engineers built it; they shouldn't be stuck babysitting it at 2am. That's our job.
No. We manage the workload in place — your cloud, your tenancy, your access controls. Our engineers work through scoped, audited access, so you get someone owning production at 2am without handing custody of your systems to a third party.