Ongoing & Managed Services
Your Claude workloads run as a managed service: monitoring, incident response, and quality evals under SLAs we sign. We own production; your engineers get back to building.
Scope this with us24/7-grade monitoring, alerting, and incident response: commitments written into the contract, not onto a slide.
A standing eval suite catches output drift and regressions before your users do — failures become tickets, not complaints.
One report a month: usage, spend, incidents, and the improvements shipped. Honest enough to forward to your CFO.
Runbooks written, dashboards stood up, alert thresholds agreed with your team before we take the pager.
We carry the pager; you get the report.
Every incident becomes a hardening item, tracked to done in the next monthly review.